In early 2001,
Eddie Forrester, Aerobytes MD recognised the need for 'something different'
in the FDM market. He had spent some time working for a
well-known Flight Data Monitoring company based in Heathrow
and was frustrated with the apparent complacency of the large,
corporate FDM suppliers.
By mid 2001, the
Aerobytes FDM product was in a recognisable form and Aerobytes
Ltd was brought into being.
Early in 2002, Excel
Airways agreed to become a launch and development partner for
the product. Most importantly, this arrangement ensured
that the system was receiving thorough testing in an
operational environment and could also be continually refined
in response to user feedback during its
development. The resulting system is robust and contains
a wealth of features designed to reduce workload to an
Active marketing of the product started
in the summer of 2003 with quite unexpected results:
Within a matter of a few weeks, an airline who had previously
used a competing system was so impressed, that they decided to
move over to the Aerobytes system.
Since then, Aerobytes has attracted
'first-time' operators (as might be expected) but the system
has also been bought by experienced FDM / FOQA operators who
have chosen to upgrade to Aerobytes rather than an upgrade of
their existing software. Aerobytes has attracted customers who
have previously used all the main competing products. Aerobytes now has clients in
North and South America,
throughout Europe, Middle East, Asia and Australasia
Aerobytes continues to
grow at a steady pace with its support team always expanding
ahead of demand. Poor support (by other companies) has
been a major factor for airlines choosing to move over to
Aerobytes and the company has no desire to lose those hard-won
clients through similar failings!
Aerobytes now has over 210 customer airlines