Frequently asked Questions
Our team is standing by to assist with any problems or queries. We do not have a call center or send holding emails – you will be put straight through to an FDM expert who uses the system on a day-2-day basis.
Our team is standing by to assist with any problems or queries. We do not have a call center or send holding emails – you will be put straight through to an FDM expert who uses the system on a day-2-day basis.
Question: What Import Options does Aerobytes offer?
Answer: Aerobytes combines meta-data with flight-data to add additional value and context to the resulting analysis. This process is fully automated saving valuable time and resource.
Question: What data export options are available with Aerobytes and what external software is compatible?
Answer: Aerobytes has limitless export options, which can be fully automated and offers next level analysis for numerous reporting outputs. (See right)
Do you support helicopters?
Yes! Aerobytes fully supports rotary-wing operations. We work with some of the world’s largest helicopter operators across offshore transport, search & rescue, military, and VIP aviation.
What about corporate aircraft?
Absolutely. Aerobytes is optimized to reflect the specific demands of corporate aviation—such as circling approaches and diverse operational profiles. Our system minimizes false alerts, so you can focus on what truly matters.
Which other aircraft types does Aerobytes support?
Aerobytes supports a wide range of fixed-wing and rotary-wing aircraft. Systems are currently configured for:
If your aircraft type isn’t listed, no problem—we can quickly configure new types upon request.
Does the software support wireless QARs?
Yes. Aerobytes has supported wireless Quick Access Recorder (QAR) downloads since 2005. This technology has proven to be stable and reliable across a wide variety of fleets.
Is 3D animation included in the system?
It is! Aerobytes features built-in, fully synchronized 3D animation—at no additional cost. This allows for immediate visualizations of flight paths. Plus, we support exporting to third-party animation tools if required. (Powered by Cesium & Bing Maps.)
Another company offers FDM services using Aerobytes—why is that?
That’s correct. Eight companies globally use Aerobytes as the foundation for their own FDM services and consultancy. It’s a strong testament to the maturity, flexibility, and reliability of the Aerobytes platform.
General
Aircraft 3D Animation Files
Save the required files to your Aerobytes/Cesium/Aircraft folder, then configure the Aircraft Type(s) to use the new model(s).
For any assistance, please contact support.
Fixed Wing
Airbus A220 (Bombardier C series)
Rotary
Coming Soon
Airbus A321neo
Boeing B737 MAX (variant TBA)
Embraer 135/145 (TBA)
Gulfstream (model TBA)
Please contact support if you’d like to add a type to the list.
System Files
You will need the Licence File, the Scripts File, the Default Aircraft File and at least one of the CEF files.
Save or unzip each of the following to the specified folder (as instructed):
Licence File – save to Aerobytes/Cesium/ [updated 06 Dec 2020]
Scripts File – save to Aerobytes/Cesium/ [updated 06 Dec 2020]
Default Aircraft – save to Aerobytes/Cesium/Aircraft/ [updated 05 Dec 2020]
CEF for 64-bit systems (if in doubt, this is probably the one you need) – unzip to Aerobytes/Cesium/ (to populate /x64/) [updated 06 Dec 2020]
CEF for 32-bit systems – unzip to Aerobytes/Cesium/ (to populate /x86/) [updated 06 Dec 2020]